Your profile holds your own details — name, job title and contact details. It lives in My info inside personal Settings, which every user can open on any plan. Account-level details such as the company name and logo are separate and are managed by Admins in the Admin Center.
Prerequisites & Requirements
Plan: All plans.
Permissions: Every user, for their own profile. No admin role needed.
Mobile: Supported. On mobile you can change your personal information only — other Settings areas are desktop only.
How to update your profile
Click your avatar and select Settings.
Open My info.
Edit your details, such as your name and job title.
Save your changes.
Where your profile details appear
Your details can be shown to buyers in the welcome section of Rooms you create, so keeping your name and title current affects what buyers see, not just your own account screen.
Updating your profile on mobile
Personal information is the one part of Settings you can change on mobile.
Changing your login email
Changing the email address you log in with is not self-serve. You request it from support and it is reviewed case by case. See How Do I Change My Account Email Address?
Profile vs. account settings
Personal Settings holds your own preferences — My info, My notifications, My settings, My integrations and MCP — and is available to every user. Company name, website, logo, account integrations, AI settings and billing are account-level and live in the Admin Center, which only Admins and Owners can open. See Admin Centre.
Troubleshooting & FAQ
Q: Can I change my email address in My info?
Q: Can I change my email address in My info?
No. Your login email is changed by request to support, not in Settings. If the field is disabled, an SSO policy or your admin may be restricting it.
Q: I am a Member. Can I still edit my profile?
Q: I am a Member. Can I still edit my profile?
Yes. Personal Settings is open to every user regardless of role. Only account-level settings require Admin or Owner.
Q: Can I update my profile from my phone?
Q: Can I update my profile from my phone?
Yes. Personal information is the one part of Settings you can change on mobile.
Q: Who else sees the details I put here?
Q: Who else sees the details I put here?
Your teammates see them in Aligned, and buyers can see them in the welcome section of Rooms you create.