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Admin Centre

Written by Joice

Feature Summary

The Admin Center is a dedicated surface where admins manage account-level configuration in one place: company settings, account integrations, AI settings, and billing. The Admin Center opens in a separate browser tab and is available only to users with an Admin or Owner role. Members and Managers cannot open the Admin Center; they manage their own preferences in personal Settings instead. Personal profile, notifications, and personal integrations live in Settings and stay available to every user regardless of role.

Prerequisites

  • Plan: Available on all plans.

  • Role: Admin or Owner. Managers and Users cannot access the Admin Center.

How to open the Admin Center

  1. Click your account name in the avatar dropdown at the top of Aligned.

  2. Click Admin Center.

  3. Confirm the Admin Center has opened in a new browser tab. Your original Aligned tab stays open underneath.

  4. Look for the Admin pill next to the logo in the side rail. The Admin pill confirms you are in the Admin Center in both the collapsed and expanded rail states.

  5. To return to your personal Settings, click the button that switches between personal Settings and the Admin Center. This button moves you in both directions.

The Admin Center opens on the Settings tab by default.

What's inside the Admin Center

The Admin Center groups four account-level areas into one surface. Each area is a tab inside the Admin Center:

  • Settings: Account-level configuration such as company name, website, logo, and room defaults. Changes save inline with validation.

  • Integrations: Account integrations that admins govern for the whole account. Admins connect, disconnect, and manage account integrations here.

  • AI Settings: Account-level AI settings for the whole account.

  • Billing and plan: Plan details, seat management, and upgrade actions.

Who can edit billing

Billing and plan is visible to both Admins and Owners, but changing billing settings is limited to Owners. Admins can reach upgrade and seat actions, while only an Owner can change billing details.

Admin Center vs. personal Settings

The Admin Center holds account-level settings that affect the whole account and is limited to Admins and Owners. Personal Settings holds each user's own preferences and is available to everyone. If you are looking for your own profile or notifications, open personal Settings — not the Admin Center.

Admin Center

Personal Settings

Best for

Managing account-wide configuration

Managing your own preferences

Contains

Settings, Integrations, AI Settings, Billing and plan

Members, My info, My notifications, My settings, My integrations, MCP

Who can access

Admin and Owner only

All users

Where it opens

A separate browser tab

Inside the main Aligned product

To open personal Settings, click your avatar and select Settings.


Troubleshooting & FAQ

Expected blocks

"Only admins can access this page"

What this means: The Admin Center is limited to Admin and Owner roles. A Manager or User who clicks the Admin Center option in the avatar dropdown sees this message because their role does not include Admin Center access.

How to fix it: Ask an Admin or Owner on your account to make the change for you, or ask them to update your role. Account roles are managed in Members.

How to avoid it: Manage your own profile, notifications, and personal integrations in personal Settings, which is available to every user.

"Only admins can access this page" (after opening a shared link)

What this means: A Manager or User opened an Admin Center URL that was shared or pasted into the browser. Because the Admin Center is limited to Admins and Owners, Aligned does not load the page for other roles.

How to fix it: You are redirected automatically to the main Aligned dashboard, where you can continue working. Ask an Admin or Owner to make any account-level change you need.

How to avoid it: Bookmark the main Aligned dashboard rather than an Admin Center link, since Admin Center links do not open for Managers or Users.

FAQ

Q: Who can access the Admin Center?

Only users with an Admin or Owner role can access the Admin Center. Managers and Users cannot open it and instead manage their own preferences in personal Settings.

Q: Why does the Admin Center open in a new browser tab?

The Admin Center opens in a separate browser tab so that account-level management stays distinct from your day-to-day work. Your original Aligned tab remains open underneath, and you can switch between the two.

Q: How do I know I am in the Admin Center and not personal Settings?

An Admin pill appears next to the logo in the side rail whenever you are in the Admin Center. If you do not see the Admin pill, you are in personal Settings or the main product.

Q: I am a Member. Where do I manage my profile and notifications?

Members manage their own profile, notifications, and personal integrations in personal Settings, which every user can open from the avatar dropdown. The Admin Center is not required for personal preferences.

Q: Can Managers access the Admin Center?

Managers cannot access the Admin Center. Admin Center access is limited to the Admin and Owner roles; Managers see the "Only admins can access this page" message if they try to open it.

Q: Can I change billing if I am an Admin?

Admins can reach upgrade and seat actions in Billing and plan, but changing billing settings is limited to Owners. Ask the account Owner to update billing details if you are an Admin.

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