Overview
The Welcome section lets you add a personalized introduction at the top of your Room. Use it to greet buyers by name, set context for the Room, and make a strong first impression.
Prerequisites & Requirements
Plan: Available on all plans.
Role: Any internal user with edit access to the Room.
Permissions: Room owners and internal collaborators with edit access can add and edit a Welcome section.
Technical Requirements: No additional setup required.
How to Add a Welcome Section
Open the Room.
Click Add Section.
Select Welcome from the section types.
Add your welcome message and personalize it for the buyer.
Changes are saved automatically.
What You Can Customize
Welcome message text
Section title
Best Practices
Personalize it. Address the buyer by name or company to make the Room feel tailored.
Keep the message short and warm — one to three sentences is enough.
Use the Welcome section as the first section on the first tab so buyers see it immediately when they open the Room.
Mention what the Room is for so buyers know what to expect.
Troubleshooting & Common Questions
Can I use the Welcome section on every tab?
Can I use the Welcome section on every tab?
Yes. You can add a Welcome section to any tab in the Room.
Can buyers edit the Welcome section?
Can buyers edit the Welcome section?
No. Buyers can only view content and leave comments. Only internal team members with edit access can make changes.
Can I add a video to the Welcome section?
Can I add a video to the Welcome section?
The Welcome section is text-based. To add a video introduction, use a Large section or Carousel section instead.