Skip to main content

Process Overview Section

Written by Joice

Overview

The Process Overview section lets you display a visual, step-by-step layout of a process or timeline directly inside your Room. Use it to walk buyers through onboarding steps, implementation plans, or any structured workflow.

Prerequisites & Requirements

  • Plan: Available on all plans.

  • Role: Any internal user with edit access to the Room.

  • Permissions: Room owners and internal collaborators with edit access can add and edit a Process Overview section.

  • Technical Requirements: No additional setup required.


How to Add a Process Overview Section

  1. Open the Room.

  2. Click Add Section.

  3. Select Process Overview from the section types.

  4. Add your steps, labels, and descriptions.

  5. Changes are saved automatically.

What You Can Customize

  • Step titles and descriptions

  • Number of steps

  • Section title

Best Practices

  • Use the Process Overview section for onboarding plans, implementation timelines, or deal stages.

  • Keep step titles short and action-oriented — buyers should understand each step at a glance.

  • Pair it with a Mutual Action Plan section if you need buyers to complete tasks alongside the process.

Troubleshooting & Common Questions

Can buyers interact with the steps?

No. The Process Overview is a visual display only. Buyers can view the steps but cannot check them off or interact with them. Use the Mutual Action Plan section if you need task completion tracking.

Can I reorder the steps?

Yes. You can drag and drop steps to reorder them within the section.

Did this answer your question?