Feature Summary
Room Style Customization lets workspace admins set a workspace-wide visual theme that applies to every room in the account. The theme is built from three color tokens — primary, secondary, and background — that map to specific UI elements inside rooms, so every buyer-facing room feels like a branded portal owned by your company. Admins can either select one of six curated themes or set each token individually. Buyers see the styled room with no indication that a theme has been applied or changed.
Prerequisites
Plan: Pro or Enterprise
Role: Workspace Admin to configure the theme. Non-admins can view the entry point but cannot open the configuration drawer.
How to set your workspace theme
Setting your workspace theme applies your chosen colors to every room in the account, including all future rooms. The customization drawer offers two tabs: the Themes tab for selecting a curated theme, and the Custom tab for choosing each color token individually.
Navigate to Settings → Account settings → Room appearance.
Locate the Customize default room colors row, below the Default room banner row.
Click Configure. The customization drawer opens.
Choose one of two tabs:
Themes tab: Select one of the six curated themes — Aligned (Default), Dusk, Coral, Marina, Velvet, or Ember. The background, primary, and secondary tokens update together to match the selected theme.
Custom tab: Select a Background color from the eight light backgrounds, a Primary color from the sixteen colors, and a Secondary color from the sixteen colors.
Review the Preview panel inside the drawer. The mini room mock updates in real time as you make selections.
Click Save changes. A confirmation dialog opens.
In the confirmation dialog, check the box labeled I’m aware this change applies across all rooms and templates in my account.
Click Apply theme to confirm. A success toast appears: Account theme updated.
What buyers see
Buyers experience the styled room with no notification, banner, or indication that a theme has been applied or updated. Buyers cannot configure, view, or interact with any theme settings. A buyer who is already inside a room when the workspace theme changes will continue to see the previous theme until the next page load — the new theme appears the next time they open or refresh the room.
How the three color tokens map to room elements
Each token controls a specific layer of the room. No element responds to more than one token. When you select a curated theme on the Themes tab, all three tokens update together.
Primary — clickable, attention-drawing elements:
Primary CTA buttons in the Welcome section, Text section "Read more", and CTA section
The active tab indicator line in the room navigation
The active sidebar item indicator
Secondary — status, progress, and completion:
Progress bar fill in MAP / Action Plan and any tab progress bar
Completion checkmark icons in Next Steps and MAP
The process overview map
Background — the room canvas:
The main room canvas behind all sections
Supporting neutrals (text colors, hover backgrounds, dividers, shadows, scrollbar) adapt automatically to the selected background to avoid temperature mismatches. These adaptive neutrals are managed by the system and cannot be selected directly.
How to reset your workspace theme
Clicking Reset to Aligned default restores the colors on the tab you are currently viewing. The button does not switch tabs.
On the Themes tab: Reset restores the selection to the Aligned (Default) theme.
On the Custom tab: Reset restores the default colors for the three tokens on that tab.
To fully reset the workspace theme back to Aligned's out-of-the-box appearance:
Navigate to Settings → Account settings → Room appearance.
Click Configure on the Customize default room colors row.
In the drawer, open the Custom tab.
Click Reset to Aligned default.
A confirmation modal opens. Confirm the reset. The Themes tab returns to the Aligned (Default) selection.
Click Save changes to apply.
The Default room banner setting vs. workspace theme
The Default room banner setting and the Customize default room colors setting are separate controls and do not affect each other. The banner setting controls the cover image or color at the top of every room. The theme setting controls the background, primary, and secondary tokens applied throughout the room interior. Changing one does not change the other.
| Customize default room colors | Default room banner |
Controls | Background, primary, and secondary tokens across the room interior | The cover image or color at the top of every room |
Scope | All rooms in the workspace | All rooms in the workspace |
Location | Settings → Account settings → Room appearance | Settings → Account settings → Room appearance (above the theme row) |
Limitations
No hex code entry. Colors are selected from curated palettes only: eight backgrounds, sixteen primary colors, sixteen secondary colors.
Workspace-level only. Per-room theme override is not available in this release. The workspace theme applies to every room in the account.
Web only. Themes apply to the web experience in this release; mobile theming is not in scope.
Text is not customizable. Body and heading text use the Aligned text scale, with neutral colors that adapt automatically to the selected background.
Troubleshooting & FAQ
Expected errors and blocks
"Only admins can modify the default room colors"
What this means: A non-admin user clicked Configure on the Customize default room colors row. Only Workspace Admins can open the theme drawer and change the workspace theme.
How to fix it: Ask a Workspace Admin in your account to configure the theme. To check who has Admin access, navigate to Settings → Team.
How to avoid it: Confirm your role in Settings → Team before attempting to configure room colors.
Paywall modal on Configure click (Free and Basic plans)
What this means: Room Style Customization is available on Pro and Enterprise plans only. Free and Basic users can see the Customize default room colors row in Account Settings, but clicking Configure triggers the standard Aligned paywall modal. The exact modal content varies by plan.
How to fix it: Upgrade to Pro or Enterprise to access theme customization. Follow the upgrade path shown in the paywall modal.
How to avoid it: Check your plan in Settings → Billing before attempting to configure room colors.
FAQ
What happened to the per-section color picker on CTA section buttons?
What happened to the per-section color picker on CTA section buttons?
The behavior of the per-section CTA color picker now depends on your plan:
Pro and Enterprise plans: The color dropdown in the CTA section is shown in a disabled, read-only state. The CTA primary button reads its color from the workspace theme’s Primary token, so all CTA buttons across all rooms display the workspace Primary color. Hovering over the disabled dropdown shows the tooltip “Set by your workspace theme.” To change CTA button color, update the Primary color in Settings → Account settings → Room appearance → Customize default room colors.
Free and Basic plans: The color dropdown remains fully editable, since these plans don’t have access to the workspace theme. You can continue to choose the CTA color for each section individually.
What are the six available themes?
What are the six available themes?
The six curated themes are Aligned (Default), Dusk, Coral, Marina, Velvet, and Ember. Each theme bundles a background, primary, and secondary color that work together. Selecting a theme on the Themes tab updates all three tokens at once. You can also customize each token individually on the Custom tab.
I clicked Reset to Aligned default on the Custom tab but it didn't restore the Aligned (Default) theme. Why?
I clicked Reset to Aligned default on the Custom tab but it didn't restore the Aligned (Default) theme. Why?
The Reset to Aligned default button restores the colors on the tab you are currently viewing and does not switch tabs. On the Custom tab, Reset restores the default colors for the three tokens on that tab. To restore the full Aligned (Default) theme, switch to the Themes tab first, then click Reset.
Can I set a different theme for a single room — for example, a co-branded room for a strategic buyer?
Can I set a different theme for a single room — for example, a co-branded room for a strategic buyer?
Per-room theme override is not available in this release. The workspace theme applies to every room in the account. Per-room overrides are planned for a future release.
When I change the workspace theme, do existing rooms update automatically?
When I change the workspace theme, do existing rooms update automatically?
Yes. When you save a new workspace theme, the change applies immediately to all current rooms and templates in the account, and to any new rooms created after the change. There is no per-room migration step.
Will buyers see anything change if I update the workspace theme while they are in a room?
Will buyers see anything change if I update the workspace theme while they are in a room?
A buyer who is actively inside a room when the workspace theme changes will continue to see the previous theme until the next page load. The new theme appears the next time they open or refresh the room. Buyers receive no notification that the theme changed.
Can I enter a custom hex code to match my brand exactly?
Can I enter a custom hex code to match my brand exactly?
Hex code entry is not available in this release. Background colors are selected from a curated palette of eight light tones, and primary and secondary colors are selected from a shared palette of sixteen colors.
Does the workspace theme affect the room cover banner?
Does the workspace theme affect the room cover banner?
The room cover banner is controlled by the separate Default room banner setting, not by the theme tokens. To change the banner, navigate to Settings → Account settings → Room appearance → Default room banner.
Does theme customization work on mobile?
Does theme customization work on mobile?
Themes apply to the web experience in this release. Mobile theming is not in scope for this version.
Pro Tips
Preview before you save. The mini room mock in the drawer updates in real time as you make selections. Use it to confirm contrast and brand fit before applying the theme to every room in the account.
Match your brand's accent colors to Primary, not Background. Primary drives buttons, active tabs, and active sidebar items — the elements buyers visually anchor on. Background carries the room canvas and benefits from a soft, neutral choice to keep text and content readable.
The theme propagates to all current rooms instantly. If you are running active deals, plan the workspace theme change during a low-traffic window so buyers do not experience an unexpected visual shift mid-session.