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CMS: What's changed for existing clients

Written by Joice
Updated today

This article is for accounts that used the Content Library before the Folders and Permissions update. It covers what you'll see on first login and how the changes affect your existing content.

Your existing content is preserved

All files you uploaded before the update are kept. Labels you applied are preserved. Files continue to work in every Room they were already added to. Nothing is deleted or lost in the transition.

New structure: Company Library and My Library

The Library sidebar now has two roots:

  • Company Library - your shared team space, organized into Team Folders with subfolders at any depth.

  • My Library - a new private space for each user. Only the user can see their own My Library. My Library is a flat structure (My Folders at the root only, no subfolders).

For a full overview, see CMS: Content Library overview.

Content Areas are now Labels

The top-level Content Areas that organized your Library are now Labels:

  • Every file tagged with a Content Area carries that Content Area as a Label after the update.

  • Your existing Labels are also kept as-is.

  • Labels now filter across both Company Library and My Library from the same sidebar section.

For how Labels work, see CMS: Labels.

Demo folders added to help you start

Two demo folders - Demo folder 1 and Demo folder 2 - are added at the root of Company Library as starting points for organizing content into Team Folders. Admins can rename, move, or delete them.

What's new

  1. Folders and subfolders - Company Library supports Team Folders with subfolders at any depth. My Library has a flat structure. See CMS: Folders.

  2. Folder-level access - each Team Folder can be set to Everyone or to specific User Groups (available on Pro and Enterprise plans only). Child folders must be as restricted as, or more restricted than, their parent. See CMS: Library permissions and User Groups.

  3. Archive - Admins can archive Team Folders and files to remove them from the active Library without deleting them or affecting Rooms that already use them. Archived content keeps its analytics. See CMS: Archive.

  4. Synced content types - files added to a Room from Company Library are team-synced (replacing the file in the Library updates every Room). Files added from My Library are user-synced (only the owner can replace the file from the Library, but every Room participant can view it). See CMS: Synced content between Library and Rooms.

What changed in search

  • Live search is no longer supported. Search runs only when you press Enter or click Search.

  • Search now runs across both Company Library and My Library at once. Results are a flat list with a Location column showing which Library each result came from. Admins also see an Access column.

  • Filters are available only inside search results, not in the default Library view.

  • Advanced Search adds more options, including searching by Folder name and User Groups.

For full search details, see CMS: Search and filter the Library.

FAQ

Q: Will my existing Rooms be affected?

No. Every file already added to a Room stays in that Room. Archiving or moving a file in the Library does not remove it from Rooms where the file is already in use.

Q: Where did my Content Areas go?

They are now Labels. Every file previously tagged with a Content Area carries that Content Area as a Label after the update.

Q: Why does search not update as I type anymore?

Live search was replaced with Enter-to-search. Pressing Enter or clicking Search runs the query, which keeps results consistent while you refine them and makes filters more reliable.

Q: Do I need to reorganize my Library?

No. All existing files and Labels are preserved. You can start using Team Folders and My Library when you're ready - or keep your Library as it is.

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