You can add internal teammates from your company as team members. People who should only view shared content should be invited as buyers instead of being added as internal users. Only Admins and Owners can add or remove users from the account.
How to add a team member from Settings
Go to My Account → Settings → Members tab.
Click Invite.
Enter the teammate’s work email address (Or copy the invite link)
Click Invite team
The user receives an invitation email to join your account.
How to add a team member from Main dashboard
Go to My Account → Invite Team.
Enter the teammate’s work email address (Or copy the invite link)
Click Invite team
The user receives an invitation email to join your account.
What happens after you invite them?
If your workspace has an available seat, the invited user can join directly after accepting the invite.
If your workspace has no available seats, the invited user may be held as pending until an Admin or Owner approves them.
On Basic and Pro, accounts are capped at 9 users.
Can I add someone with a different company domain?
Use a different-domain person as a buyer, not as an internal teammate. Share a Room with them if they need to view content, comment, or collaborate as an external stakeholder. Room collaborators are teammates from your business domain who are explicitly invited through the Room share flow.
Still not working?
If the person is stuck waiting, ask an Admin or Owner to approve the pending user in Members.
If you are on Basic or Pro, check whether you already reached the 9-user limit.
If the person only needs Room access, invite them as a buyer instead of adding them as a team member.
