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Manage Notifications

Joice avatar
Written by Joice
Updated over 3 weeks ago

Stay on top of Room activity with system alerts and user-controlled notifications. Here’s how they work and how to manage them.

Where to manage notifications

  • Account-level (default for new Rooms): Go to Account Settings → My Notifications to set your personal defaults. Changes here affect new Rooms only (existing Rooms keep their current settings).

  • Room-level (per Room): Open the Room → Room Settings → Notifications. Room owners can manage all channels; Admins can manage them except Slack.

System notifications (always available)

Examples include: section shared, invite prospect, owner approves user/join request, archived room visited, room shared email, overdue task, invite user / reminder, notify task assignee, room update notification (seller-controlled).

User-controlled Room activity

You can toggle these (per account or per Room), typically for Email / Slack:

  • Room was visited

  • Comment on item

  • Room was not visited (after 4 days from first share)

  • Room is hot (visited > 40 minutes)

  • Room is cold (no opens for 6 straight days)

  • Invite prospect reminder (auto after 4 days if not accepted)

Turn off or adjust emails for one Room

Open the Room → gear iconNotifications, then toggle items like Room was visited / hot / cold / not visited. You can change these anytime.

Tip: Use account-level defaults to avoid noise, then fine-tune high-stakes Rooms individually.

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