If you no longer need Aligned, here is how your user is removed from the account, and what to sort out first.
Before you delete
This is permanent. Deleting your user removes your access and deletes data associated with your user.
Rooms you own: existing Rooms may remain active if you do not delete or transfer them. Delete any Rooms you no longer need first, or transfer ownership to a teammate.
Billing: if you are the billing owner, cancel any active subscription to stop future charges. Deletion does not retroactively refund past invoices. Billing is managed in the Admin Center → Billing and plan tab, and only an Owner can change billing details.
Delete a user
Users are removed from the Members list. Only an Admin or Owner can delete a user from the account.
Click your avatar and open Settings → Members.
Find the user in the list.
Click the three-dot menu next to their Status and click Delete User.
If the user owns one or more Rooms, you are asked to transfer ownership before the deletion completes.
Follow the prompts to confirm.
If you are not an Admin or Owner, ask one of them to remove your user, or contact us at help@alignedup.com.
Tip: delete or transfer your Rooms first, then delete the user.
What happens after deletion
Access is removed immediately once the request is processed.
The removed user loses access to internal team Rooms immediately. Buyers keep access to Rooms shared through public Room links.
Data deletion starts from active systems. Backup copies are removed during our routine backup lifecycle process.
Deleting a user does not delete the workspace. Your team's workspace remains unless you have requested workspace-wide deletion.
Frequently asked
Can I change my mind?
Can I change my mind?
No — deletion is irreversible. If you return, you will need to sign up again.
Can I remove specific Rooms instead?
Can I remove specific Rooms instead?
Yes. Room owners can delete Rooms without deleting a user or the account.
Deletion requests under GDPR or CCPA
Deletion requests under GDPR or CCPA
We honour valid data deletion requests. If you are submitting under a specific regulation, mention it in your message so we can route it correctly.
Need help?
Not sure whether you need to delete a user or the whole workspace? Email help@alignedup.com or start a Live Chat in the product with what you are trying to accomplish — for example "close the account at end of term", "remove my user only", or "transfer ownership then delete" — and we will guide you through it.