Overview
Aligned's Basic and Pro plans come with a maximum seat limit to keep things simple and cost-effective for smaller teams. If your team grows beyond that limit, we have an option to scale up.
What is a Seat?
A seat refers to each internal team member who has access to your Aligned account. This includes anyone who logs in to create, manage, or collaborate on rooms.
Seat Limit on Basic and Pro Plans
Both the Basic and Pro plans have a maximum limit of 9 seats.
This means you can have up to 9 internal users on your account under either of these plans.
What Happens When You Reach the Limit?
Once you've reached the 9-seat cap, you won't be able to add any additional internal users to your account until you either remove an existing user or upgrade your plan.
Need More Than 9 Seats?
If your team requires more than 9 seats, you will need to upgrade to our Enterprise plan, which offers:
Unlimited seats
Advanced admin controls
Dedicated Customer Success Manager
Custom domain
SSO and more
To explore Enterprise pricing and options, please reach out to our team at help@alignedup.com or speak with your Account Executive.
How to Check Your Current Seat Count
Go to My Account
Click Settings
Select Members
Here you'll see all active users and your current seat usage.
FAQs
Can I add more than 9 seats on Basic or Pro?
Can I add more than 9 seats on Basic or Pro?
No. The 9-seat limit is the maximum for both plans. To go beyond this, you'll need to upgrade to Enterprise.
What if I only need 1 or 2 extra seats beyond the limit?
What if I only need 1 or 2 extra seats beyond the limit?
Unfortunately, exceptions to the seat cap are not available on self-serve plans. Upgrading to Enterprise is the only way to exceed the 9-seat limit.
Will I be notified when I'm close to the seat limit?
Will I be notified when I'm close to the seat limit?
We recommend regularly checking your Members list under Settings to keep track of your current seat count.
How do I remove a user to free up a seat?
How do I remove a user to free up a seat?
Go to My Account > Settings > Members
Find the user you want to remove
Click the three dots at the end of the row and select Delete