Assigning tasks helps make your prospects or customers commit to a timeline, and progress them through a deal or a process.
In the Plan section:
Click on the person button circled in the above image
Type in the relevant person's name or email address
Choose a due date (optional)
The assignee will then receive an email notification (with no need to login) directing them to that section of the room
Please note customers can and should be encouraged to set next steps too.
Once a next step is complete, you can click on the circle left of the task to mark as completed.
Watch to see how to assign tasks (from 0.45 mins):